Frequently Asked Questions

Everything you need to know about shopping with Go Places.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for seasonal collections?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.

How do I ensure I am ordering the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

How can I track the status of my shipment?

Once your order is processed, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.

Does Go Places offer sustainable packaging?

Yes, we are committed to reducing our footprint. All orders are shipped in 100% recycled and compostable mailers to ensure your fashion choices are as eco-friendly as possible.